Shipping & Delivery

1. Where We Deliver

We deliver to all seven emirates of the United Arab Emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.

2. Processing Time

Orders are packed within 1 business day of payment confirmation. Orders placed on Fridays, Sundays or public holidays are processed on the next business day.

3. Delivery Times

Dubai and Sharjah: typically 1–2 business days.

Abu Dhabi and the Northern Emirates: typically 2–4 business days.

These are estimates. Courier delays, weather or public holidays can extend them.

4. Shipping Fees

Shipping is free across the UAE on eligible orders. Where a shipping fee applies, the exact amount is always shown at checkout before you pay — you will never be charged a fee that was not displayed.

5. Tracking Your Order

Once your parcel leaves us you receive a confirmation email with tracking details. You can also message us on WhatsApp at +971 50 385 1453 with your order number and we will check the status for you.

6. Delivery Attempts and Wrong Addresses

Please make sure your address and phone number are correct. If the courier cannot reach you, a second attempt is made. If a parcel is returned to us because of an incorrect address or repeated failed delivery, we will refund the goods; any courier costs incurred may be deducted.

7. Damaged or Missing Parcels

If your parcel arrives damaged or an item is missing, contact us within 7 days of delivery with photos at hameedscar18@gmail.com or on WhatsApp. We will arrange a replacement or refund.

Last updated: September 2026.